Miele CM6360 MilkPerfection super-automatic coffee machine.
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Miele CM6360 MilkPerfection

Rating 4.35 / 5
MilkPerfection auto milk 8 user profiles Removable brew unit Auto milk-line rinse WiFiConn@ct + app OneTouch for Two DoubleShot ComfortClean parts

A compact premium super-automatic built for milk drinks, deep programmability, and hygienic upkeep. Espresso is strong for the class (best on medium roasts with DoubleShot), but the real win is consistent foam plus cleaning routines that are easy enough to actually do.

At a glance

Best for
cappuccino, flat white, latte macchiato, family profiles
Profiles
8 user profiles (saved recipes per person)
Milk
MilkPerfection auto milk system, separate milk + foam amounts
Cleaning
Auto milk-line rinse, ComfortClean removable parts, removable brew unit
Connectivity
WiFiConn@ct via Miele app (status, prompts, simple remote control)
Strength tools
DoubleShot + OneTouch for Two
Footprint
Compact chassis with front access tanks (tight counters friendly)

Overview

Miele CM6360 MilkPerfection is a compact premium super-automatic built for households that care more about milk drinks and hygiene than chasing barista-level shots. Espresso is very good for the category and lands best with medium roasts and DoubleShot. The real story is milk consistency and upkeep: glossy foam, separate control over milk and foam per recipe, eight user profiles, automatic rinsing, and a removable brew unit that keeps the core mechanism clean without mystery cycles.

Pros

  • Consistent milk texture with separate milk and foam control per drink
  • 8 user profiles plus Expert tweaks mid-brew
  • Automatic milk-line rinse and ComfortClean parts support hygiene
  • Removable brew unit for sink rinsing (owner-visible cleanliness)
  • Coffee pot mode and strong tea presets help with guests
  • Miele app is useful for status and maintenance prompts

Cons

  • Manual descaling (no fully automatic cartridge loop like higher flagships)
  • Espresso capped by super-auto brew group limits and conservative grind range
  • Milk flask is not cooled, so you must manage milk storage
  • MSRP can be high until promos arrive (timing matters)
Who it is for
  • Households making several milk drinks daily that want consistent foam without barista rituals.
  • Families that need saved recipes across 8 user profiles.
  • Homes that value a removable brew unit and clear hygiene routines over sealed groups.
  • People who want tea presets, coffee pot mode, and app control for mixed coffee + tea use.
  • Buyers who need a narrower footprint and front access tanks under wall cabinets.
Who should avoid it
  • Espresso purists chasing light roasts, ristrettos, and prosumer-level puck control.
  • Users who want fully automatic cartridge-based descaling.
  • Shoppers needing an entry-level price point under Miele’s ecosystem floor.
  • People who want true cold extraction or built-in cold foam programs.
Main features
  • Fully automatic bean-to-cup platform with automatic milk system.
  • Conical burr grinder and 300 g bean hopper.
  • 1.8 L removable water tank in a compact chassis (about 251 × 359 × 427 mm).
  • MilkPerfection system with 0.7 L glass milk flask and stainless pickup tube.
  • OneTouch + OneTouch for Two for milk and black coffee drinks.
  • DoubleShot for stronger drinks without over-extraction.
  • 8 user profiles with programmable strength, temperature, milk amount, foam amount.
  • Tea presets with temperature steps and TeaTimer; plus coffee pot mode.
  • WiFiConn@ct with the Miele app for remote start, status, and prompts.
  • ComfortClean parts (dishwasher safe) plus removable brew unit and automatic rinsing.
Hygiene reality check

This is the CM6360’s superpower. The machine nudges you into “clean enough to stay great” with automatic rinses, dishwasher-safe parts, and a brew unit you can physically rinse at the sink.

  • After milk drinks: run the automatic milk-line rinse and wipe the pickup tube.
  • Weekly: ComfortClean parts in the dishwasher and a quick brew-unit rinse.
  • On schedule: guided manual descale when prompted (promo timing aside, maintenance timing is not optional).
Quick specs
  • Water tank: 1.8 L (removable)
  • Bean hopper: 300 g
  • Milk flask: 0.7 L (not cooled)
  • Profiles: 8
  • Notables: DoubleShot, OneTouch for Two, tea presets, coffee pot mode
  • Connectivity: WiFiConn@ct + Miele app
  • Cleaning: ComfortClean removable parts + removable brew unit
  • Size: about 251 × 359 × 427 mm

The Miele CM6360 MilkPerfection is a premium super-automatic built for households that want café-style milk drinks with minimal fuss and real control over recipes. It nails milk texture, offers serious programmability, and is easier to keep hygienic than most of its peers thanks to automatic milk-line rinsing and a removable brew unit. It is not cheap, and shots top out at “very good for a super-auto” rather than “barista-grade,” but if your daily menu leans cappuccino, flat white, and latte macchiato, this is one of the safest buys in the category.

The extras help it last in busy homes: eight user profiles, Wi-Fi app control, a coffee pot mode for guests, and a quiet, conservative grind that keeps bitterness in check. 

At a Glance: Specs and Key Facts

  • Category: Fully automatic bean-to-cup with automatic milk system
  • Dimensions: 251 W × 359 H × 427 D mm
  • Water: 1.8 L removable tank
  • Beans: 300 g hopper, conical burr grinder
  • Milk: 0.7 L glass milk flask with stainless tube, automatic milk-line rinse
  • Spout clearance: 80 to 140 mm
  • Pump rating: 15 bar
  • Power: 1.45 kW
  • Profiles: 8 user profiles
  • Connectivity: WiFi Conn@ct with Miele app
  • Programs: OneTouch and OneTouch for Two, DoubleShot, coffee pot function, tea water with temperature presets
  • Notable routines: ComfortClean, removable brew unit, programmable water hardness, manual descaling
    All of the above are published in Miele’s current product data for the CM6360.

Color and trim options vary by region and retailer. In the US you will see Obsidian Black with a Bronze detail finish among other variants, while the UK commonly lists Obsidian Black and Lotus White. 

Street pricing moves a lot with seasonal promos. In the UK, Miele has recently promoted the CM6360 at £1,399 from £1,699 on its own store. In the US, Miele lists premium finish variants at up to $2,999, while department-store channels sometimes clear specific SKUs at far lower prices when inventory turns over. Expect volatility by color and bundle. 

Build

Miele keeps the footprint honest. At 251 mm wide the CM6360 fits narrow counters and, crucially, slides under most wall cabinets at 359 mm tall with room to load beans up front. Tanks and containers pull forward, which matters when the machine lives under cabinets. The build is dense where it needs to be. The brew unit is full-size and removable, a major hygiene win over brands that lock the brew chamber behind service menus. The milk circuit uses a stainless steel pickup tube that plugs into the supplied glass flask or any chilled jug. The exterior is a hard-wearing housings mix with LED “BrilliantLight” at the spout and a heated cup rest on this trim, both practical touches for morning routines. 

Inside you get a flavor-preserving conical burr grinder, conservative by design. Miele does not chase ultra-fine grind settings in its super-automatics because fines overload and channel in compact brew groups. The CM6360 offers selectable grinder settings that cover light, medium, and darker roasts for typical milk drinks without choking the group. The bean hopper is a true 300 g, and the water tank is 1.8 L, both above the median for this size. 

Fit and finish are consistent. Doors and trays are tight, the central spout assembly raises from 80 to 140 mm for anything from an espresso demitasse to a macchiato glass, and containers are easy to grasp and rinse. The electrical rating is 1.45 kW, so warm-up from cold is quick and the cup tray actually gets warm. 

Workflow

Miele prioritizes a calm, clean path from button to cup. The DirectSensor interface and the app make every step explicit. One or two cups is a single tap with OneTouch or OneTouch for Two, and you can reach into “Expert mode” to nudge coffee and water amounts mid-brew. This is one of the better implementations if you like to refine taste without diving into menus. 

User profiles are worth using. You can store eight, each with its own strength, water amount, milk amount, milk foam amount, and water temperature. In a family setting this stops the daily slider grind. Heavy latte drinker, straight espresso drinker, long coffee person, and decaf-at-night person can all be satisfied without overwriting one another. 

The drinks catalog is comprehensive. You get the expected pair: espresso, coffee, ristretto, long coffee, cappuccino, latte macchiato, flat white; plus café au lait, caffè latte, espresso macchiato, and a “Cappuccino Italiano.” Tea water is not a throwaway feature here, there are dedicated presets for black, green, herbal, fruit, white, and Japanese teas with a TeaTimer, which is practical if you host mixed coffee and tea households. The coffee pot function batches multiple cups for guests. 

A few notes that make daily use smoother:

  • DoubleShot runs two grind-and-brew cycles for one drink. This is the smarter way to make “strong” milk drinks on a super-auto because it boosts strength without over-extracting a single puck. Use DoubleShot for flat whites and large cappuccinos.
  • Milk temperature is ultimately determined by volume, dwell, and initial milk temp. The CM6360’s glass flask is not cooled. Start with milk at or below 10 °C for best texture and sweetness.
  • The Miele app is not a gimmick. It lets you launch drinks, monitor supplies, and receive maintenance prompts. In practical terms, you will use it to start preheating cups, keep an eye on cleaning cycles, and push firmware updates.

Espresso Performance

Let’s set expectations. Super-automatics brew in a compact chamber with factory limits on grind fineness and dose. The CM6360 follows that rulebook and gets the most from it.

  • Grind and dose: The conical burr set offers a narrow but sensible adjustment window. Retailers list five detents, which aligns with how the machine behaves in use, enough to adapt to roast level without packing the group too tight.
  • Temperature control: You can program water temperature per drink, then fine-tune in Expert mode as you brew. For medium roast espresso and milk drinks, set medium to medium-high. If you like light roasts, nudge hotter and consider DoubleShot to maintain balance.
  • Pressure: Miele quotes a 15-bar pump like every super-auto. What matters is their recipe design and preinfusion logic; the CM6360’s default extractions are balanced rather than aggressive, which is what you want on a machine that will make many back-to-back cappuccinos.

In the cup, straight espresso from the CM6360 shows a round, medium-bodied profile with stable crema, best with medium and medium-dark roasts. It will not equal a dialed-in 58 mm basket on a prosumer machine, but compared with top-tier super-automatics it sits in the right tier: clean, consistent, and resistant to sourness. The secret weapon is DoubleShot, which is how you get an espresso-forward flat white without pushing bitterness.

For long coffee, use the dedicated long coffee program or coffee pot mode. That function brews a longer beverage at lower concentration rather than trying to run an espresso to 200 ml. You will get a more filter-like cup, which is the intention. 

Milk Steaming and Texture

This is where the CM6360 separates itself. The MilkPerfection system produces reliably glossy foam and allows you to program both milk and milk foam amounts independently per recipe. Texture is well calibrated out of the box for cappuccino and macchiato layers. Flat white benefits from DoubleShot and a slightly reduced foam amount to bring the ratio closer to café standards. 

Hygiene is handled well. The machine automatically rinses the milk pipework with water from the tank after milk drinks and on shutdown, and it prompts you through deeper cleaning routines. Daily, you still remove and rinse the pickup tube and lid. Weekly, you run a detergent cycle to break down fat films. The glass flask is not cooled, so keep milk in the fridge and only connect it when you brew. Do not leave milk parked on the counter. 

Compared with typical silicone-tube milk systems, Miele’s stainless pickup and rinse logic are easier to keep clean over months of daily use. It is an advantage over competitors that rely on manual purges or external carafes without guided maintenance. 

Maintenance

Miele’s maintenance story is one of the best reasons to buy this machine.

  • Automatic routines: You get automatic rinsing of coffee circuits on start and milk circuits after milk drinks, plus guided cleaning programs with included tablets. ComfortClean labeling explains which parts are dishwasher safe.
  • Removable brew unit: Pull it out weekly, rinse under warm water, air-dry, and reinsert. This keeps oils and fines from caking inside the group and prevents off flavors. Many rivals do not let you access the brew unit at all.
  • Descaling: The CM6360 uses manual descaling guided by the menu. Only the flagship CM7750 adds a fully automatic AutoDescale loop. If you run hard water, set the proper water hardness in the menu and descale on schedule.

The waste and drip tray capacities are generous for the footprint, and the app reminders help you avoid surprises during a morning rush. You will still empty the drip tray more often than you think, as with any super-auto, because all those rinses have to go somewhere. 

Competitive Comparisons

Miele CM6160 MilkPerfection

The Miele CM6160 MilkPerfection sits just below the 6360. The big differences are profiles and trim. The CM6160 supports 4 user profiles versus 8 on the CM6360. Cup warming and some convenience features vary by SKU. If you need fewer profiles and see a strong price, the 6160 is the value play, but the 6360’s added profiles and finish touches suit family use better.

Street pricing usually favors the 6160, sometimes dramatically, especially in US and UK retail cycles. Watch holiday promotions and color-specific markdowns. 

Miele CM7750 CoffeeSelect

The Miele CM7750 CoffeeSelect sits well above the 6360 in price and capability. It adds CoffeeSelect, a multi-bean system that lets you choose between different beans per drink, AromaticSystemFresh with a different grinding architecture, and AutoDescale for hands-off descaling. If you want ultimate convenience, multiple beans on tap, and have the budget, the 7750 is the luxury Miele play. For most households, the CM6360 delivers 80 percent of the experience at a friendlier price. 

Jura E8

Jura’s E8 is a category benchmark for “just press the button” ease. Milk texture is solid and cleaning is highly automated, but Jura keeps its brew unit sealed and relies on proprietary cleaners. If you value being able to remove and rinse the brew unit yourself, Miele has the edge. Feature for feature, the CM6360’s user profiles, tea modes, and coffee pot are practical wins, while the E8’s one-touch milk cleaning is very slick. US pricing on the E8 is often high for the spec. 

Siemens EQ700

Siemens leans into a big touch interface, broad drink sets, and smart features like “CoffeeWorld.” Recent UK promotions make the EQ700 very aggressive on price, and it even offers chilled “cold brew” style drinks using a slow extraction routine. The EQ700 is a strong value when discounted, especially for tech-forward homes. For milk texture consistency and long-term hygiene, Miele’s rinse logic and removable group keep it safer for heavy milk use. 

Philips 5400 LatteGo

Philips 5400 LatteGo aims lower in price and uses LatteGo, a two-piece carafe that cleans in seconds under the tap, an undeniable win for convenience. Espresso depth and milk microfoam quality do not reach the Miele, and the overall chassis is lighter. If budget is firm and you want the easiest milk cleanup, the 5400 is the pick. If you care more about texture range, profiles, and long-term feel, the Miele earns its premium. 

Dial-in Guidance

A super-automatic will never ask you to tamp or purge like a café machine, but you still have levers.

  1. Grinder setting
    Set one notch finer than the factory default for medium roasts. If shots slow noticeably or taste bitter, back off one notch. For light roasts, bump water temperature and use DoubleShot to keep balance while boosting strength.
  2. Strength and DoubleShot
    For 200 to 250 ml milk drinks, select strong and DoubleShot. For small cappuccinos, medium strength with DoubleShot often tastes rounder.
  3. Milk amount vs. foam amount
    Flat white prefers lower foam seconds and a higher milk seconds count. Cappuccino Italiano prefers the opposite. The CM6360 lets you program both per recipe.
  4. Tea presets
    If you brew tea, use the correct preset rather than “hot water.” The machine sets temperature and time reminders for you, which protects green and white teas from scalding.
  5. Cleaning cadence
    Rinse the brew unit weekly and run the detergent cycle on milk parts per the prompt. The app will keep you honest.

Pricing, Variants, and Sales Cycles

  • UK: Miele’s own store has promoted the CM6360 at £1,399 from £1,699 recently. Third-party price trackers show best prices near £1,339 during big shopping periods.
  • US: Miele lists special-finish CM6360 variants near $2,999. Department-store channels sometimes clear older colorways or bundles at deep cuts, so you will occasionally see prices far below list on specific SKUs. Always check what is included in the box and the finish code.
  • Canada and EU: Expect a similar gap between MSRP and seasonal deals, with common specs of 1.8 L water, 300 g beans, and 19 programmed drinks depending on retailer listing.

Variant notes: The feature set is consistent, but colors and finish codes differ. Some US retailers highlight an “Obsidian Black BronzePF” trim; UK listings focus on Obsidian Black and Lotus White. Included accessories are standard: glass milk flask, stainless milk tube, cleaning tablets, descaling tablets, and quick-start sheet. 

Scores  0 to 10

  • Build quality: 9
    Dense chassis, precise fit, removable brew unit, thoughtful lighting and cup warming.
  • Espresso quality: 7.5
    Very good for a super-auto, shines with medium roasts and DoubleShot. Programmable temps help, grind window is sensibly conservative.
  • Milk system: 9
    Consistent foam, programmable milk and foam amounts, automatic milk-line rinse. Flask is not chilled, which is expected in class.
  • Workflow and UX: 9
    Profiles, Expert mode, coffee pot, tea modes, clear prompts, and a useful app.
  • Drink variety: 9
    Covers all core café drinks plus tea presets and batch coffee.
  • Cleaning and hygiene: 9.5
    Automatic rinses, ComfortClean, and that removable brew unit set the bar. Manual descaling is the only ding versus the 7750.
  • Value: 7.5
    List prices can be steep, but frequent regional promos change the math. If you catch a markdown, value jumps to 8.5.

Overall: 8.7 - A top-tier milk drink super-automatic with class-leading hygiene and control.

Final Verdict

The Miele CM6360 MilkPerfection earns its name the honest way. It focuses on delivering glossy microfoam and stable recipes, then backs that up with the best everyday hygiene story in its class. It is the most “family-proof” super-automatic I recommend to people who actually drink milk drinks every day. If espresso is your north star and you plan to chase light roasts and syrupy singles, a prosumer semi-automatic will still beat it. If you want cappuccinos and flat whites at the tap of a button, with clear maintenance and profiles that respect everyone’s taste, the CM6360 is the machine you keep for years. 

TL;DR

  • Buy it if your household loves milk drinks, you want eight user profiles, app control, and a removable brew unit.
  • Skip it if you want barista-level espresso shots or you need fully automatic descaling like Miele’s 7750.
  • Watch pricing. The same machine can swing from premium MSRP to strong seasonal deals, especially by color.

Pros and Cons

Pros

  • Consistent milk texture with programmable milk and foam amounts
  • Eight user profiles and on-the-fly “Expert mode” adjustments
  • Automatic rinsing of milk lines, ComfortClean parts, removable brew unit
  • Coffee pot function and robust tea presets with timers
  • Compact width with front-access containers and heated cup rest
  • Miele app that is actually useful day-to-day

Cons

  • Manual descaling, unlike the AutoDescale in the CM7750 flagship
  • Espresso quality is capped by the constraints of super-automatic brew groups
  • Milk flask is not cooled, so you must manage milk temperature and storage
  • MSRP can be high in some regions until promotions land

Who It’s For

  • Households that make multiple milk drinks daily and want consistency without barista rituals
  • Families that need separate saved recipes for different tastes
  • Hosts who entertain often and want coffee pot and tea capabilities
  • Anyone who values a removable brew unit and guided hygiene more than touchscreens and flashy animations

Who Should Consider Alternatives

  • Espresso purists who plan to chase light roasts and ristretto-heavy menus
  • Travelers who want a machine under the price floor of Miele’s ecosystem, look at Philips 5400 LatteGo when budget rules the day
  • Users who want fully automated descaling, look at Miele CM7750 if the budget allows

Configuration Notes and Best Practices

  • Set grinder one click finer than default for medium roasts. Keep water temp on medium-high. Use DoubleShot for 200 ml milk drinks.
  • Store milk at 4 °C and connect only when brewing. The flask is not chilled; Miele advises using milk below 10 °C for best froth.
  • Rinse the brew unit weekly. Run milk cleaning at least weekly depending on use. The app reminders help you avoid skipping.
  • Use the tea presets rather than generic hot water for better flavor control and to protect delicate teas.

What You Get in the Box

  • CM6360 unit
  • Glass milk container with lid and stainless steel milk tube
  • Cleaning tablets and descaling tablets for initial cycles
  • Quick-start instructions tucked on the rear of the unit
    Exactly what Miele lists as included for this model.

The Bottom Line

If you want a dependable, hygienic, and highly configurable milk drink machine that respects everyone’s preference at home, the CM6360 MilkPerfection is a correct choice. It trades a little raw espresso intensity for day-in day-out reliability, cleaner plumbing, and a better family workflow. That is a smart trade for most real kitchens. 


Notes on availability and pricing: regional SKUs and finishes vary. Recent examples include UK promos to £1,399 on Miele’s site, US list pricing at up to $2,999 for premium trims, and occasional department-store clearances at much lower price points for specific colorways. Always confirm the exact finish code and included accessories when comparing deals. 

Miele CM6360 MilkPerfection - frequently asked questions

Short answers to the questions buyers usually have after they look at the spec sheet and compare it with rivals.

How good is espresso from the Miele CM6360 compared with a manual machine?

For a compact super automatic, espresso from the CM6360 is very good. It brews in a fixed chamber with a conservative grind range, so you get clean, medium bodied shots that favor medium and medium dark roasts. With DoubleShot enabled the machine grinds and brews twice for one drink, which lifts intensity without pushing a single puck into bitterness.

It will not match a dialed in 58 mm basket and high end grinder for light roasts or ristretto heavy recipes. The trade is repeatability and ease. If you want café style espresso that works well in milk, the CM6360 is strong. If you want to chase ultra light single origins and syrupy shots, a prosumer setup will still win.

Is the milk system on the CM6360 easy to keep clean long term?

Yes. Milk hygiene is one of the main reasons to buy this machine. The stainless pickup tube drops into the glass flask and the CM6360 runs automatic rinses of the milk line after milk drinks and at shutdown. Deeper milk cleaning programs walk you through detergent cycles and the flask plus parts are ComfortClean rated so they can go in the dishwasher.

Daily you should still remove and rinse the tube and lid. Weekly you run the guided milk clean and let the app or panel prompts keep you honest. With that minimal effort foam quality stays stable instead of sliding toward sour or spongy after a few months.

How many people can share the CM6360 without constantly changing settings?

The CM6360 supports up to eight user profiles. Each profile can store favorite drinks with personal settings for strength, water volume, milk amount, foam amount, and temperature. That is enough for a family plus guests or a small home office.

In practice you might create profiles like “Morning Flat White,” “Short Espresso,” “Long Coffee,” and “Decaf at Night” and pin them to specific users. Profiles stop the common super automatic fight where one person’s cappuccino overwrite another’s latte settings.

How does maintenance on the CM6360 compare with the Miele CM7750?

Both machines share automatic rinses, ComfortClean parts and a removable brew unit, which already puts them ahead of many rivals. The big difference is descaling. The CM6360 uses guided manual descaling, so you add descaler and run the program when the machine asks. The CM7750 adds an AutoDescale cartridge system that handles descaling on its own at scheduled times.

If you want a hands off descaling story and the budget allows, CM7750 is more convenient. If you are comfortable running a descale cycle a few times a year, the CM6360 gives you almost the same daily hygiene and milk performance at a friendlier price.

Does the CM6360 work well for tea and long coffee or is it mainly for espresso drinks?

It works well beyond espresso. The CM6360 has a dedicated long coffee program and a coffee pot mode that brews multiple cups at a lower concentration rather than stretching a single shot. That produces a more filter like cup that suits larger mugs and carafes.

For tea you get presets for black, green, herbal, fruit, white and Japanese teas plus a TeaTimer. The machine sets temperature and reminders for each type which protects delicate teas from scalding. If your household mixes espresso, long coffee and serious tea drinkers, the CM6360 can cover all of them in one box.

What are the key setup tips to get the best from the CM6360 MilkPerfection?
  • Set water hardness correctly in the menu so descale prompts are accurate.
  • Start with the grinder one click finer than factory for medium roasts and use DoubleShot for 200 to 250 ml milk drinks.
  • Keep brew temperature on medium high for most coffees and raise only if a light roast tastes flat.
  • Store milk at fridge temperature and connect the flask only when brewing, since the flask is not cooled.
  • Rinse the brew unit weekly under warm water and follow app prompts for detergent cycles on coffee and milk circuits.

If you follow that setup and cleaning cadence, the CM6360 stays in its sweet spot for years instead of just a few shiny weeks.